This is following about six previous emails outlining their services. I love the style of this email with it’s approachability whilst at the same time not even addressing me by my name and just keeping it as a blank field.
My guess is that we’re out of touch for one of four reasons:
1) I have done something to offend you.
2) You hired someone else and just don’t want to hurt my feelings by telling me.
3) Your SEO concerns resolved themselves.
4) You want desperately to hire us, but are trapped under something heavy, and cannot reach the phone.
I’d consider it a personal favor if you’d let me know if the problem is one of these, or something I didn’t think of. If it’s #4, reply to this e-mail and I’ll send help!